Privacy policy

Last updated: 29 September 2026

Information we collect

When you place an order, create an account or contact LibasQ, we collect the details you provide, such as your name, email, phone number, delivery address, order details and enquiry. Our hosting and store systems may also record technical information such as IP addresses and browser information for operation and security.

How we use information

We use your details to process and support orders, administer accounts, respond to enquiries and operate the store. Newsletter signup is optional and requires a separate opt-in. Contact enquiries and newsletter opt-ins are stored in the WordPress administration system.

Service providers

Information necessary to operate the website or fulfil an order may be processed by hosting, ecommerce and delivery service providers. Clicking a WhatsApp link opens WhatsApp, where its own privacy terms apply. Cash on Delivery does not require entering card details on this website.

Cookies and local storage

WordPress and WooCommerce use cookies for functions such as accounts, sessions and shopping carts. The wishlist saves selected product information in your browser’s local storage. You can clear this using your browser settings, although doing so may remove your saved wishlist and session.

Retention and your choices

Information is retained as needed for the purpose it was collected, order support and applicable recordkeeping requirements. Contact us to request access, correction or deletion of your details, or to withdraw newsletter consent. Some records may need to be retained for legal or administrative reasons.

Contact

For privacy enquiries, email contact@libasq.com. We may ask for reasonable verification before acting on a request relating to personal information.

Changes

We may update this policy as the store and its services develop. The current version and update date will be shown here.